Please read these Terms & Conditions carefully before registering or placing any wager on jom888. By accessing the platform, you confirm that you have read, understood, and agreed to be bound by these terms.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member", "User", "you") and jom888 ("jom888", "the Platform", "we", "us", "our") governing your access to and use of the jom888 website, mobile interface, and all associated gaming, betting, and account services (collectively, the "Services").
By accessing jom888, registering an account, making a deposit, or placing any wager or bet, you unconditionally accept and agree to be bound by these Terms, together with jom888's Privacy Policy, Responsible Gaming Policy, and any game-specific rules published on the platform, all of which are incorporated into these Terms by reference.
If you do not agree with any part of these Terms, you must immediately cease using the Services and close your jom888 account.
Access to jom888 Services is subject to the following eligibility requirements, which must be satisfied at all times during your use of the platform:
jom888 reserves the right to verify eligibility at any time and to suspend or terminate accounts where eligibility cannot be confirmed to jom888's reasonable satisfaction.
To access the full range of jom888 Services, you must register a member account. During registration, you are required to provide accurate, current, and complete information. You agree to promptly update your account information if any details change.
You are solely responsible for maintaining the confidentiality of your jom888 login credentials, including your username and password. You must not share your account credentials with any third party. jom888 will not be liable for any loss or damage arising from your failure to maintain the security of your account credentials.
jom888 is required to conduct identity verification in accordance with applicable international gaming authority guidelines and anti-money laundering ("AML") obligations. You may be required to submit identification documents — such as a copy of your MyKad, passport, or other government-issued identification — before withdrawals are processed or at any other time jom888 deems necessary. Failure to provide required documentation within a reasonable timeframe may result in account suspension.
If you suspect that your account has been accessed without authorisation, you must notify jom888 immediately by contacting support at [email protected]. jom888 may temporarily freeze your account pending investigation upon receiving such notification.
jom888 supports deposits and withdrawals via Touch n Go eWallet, Boost, Maybank, CIMB, and Public Bank. All transactions are conducted in Malaysian Ringgit (MYR) unless otherwise specified.
Deposits are credited to your jom888 account balance upon confirmed receipt. Minimum and maximum deposit amounts are specified on the deposit page and may vary by payment method. jom888 does not accept deposits from third-party accounts — the funding source must be held in your own name.
Withdrawal requests are subject to KYC verification being complete. jom888 processes withdrawal requests within a reasonable timeframe, subject to the payment provider's processing schedule. jom888 reserves the right to request additional verification documentation before processing any withdrawal. Withdrawals will only be made to accounts or wallets in the name of the verified account holder.
jom888 maintains AML controls in accordance with applicable international gaming authority requirements. Suspicious transaction patterns will be investigated, and jom888 reserves the right to freeze accounts and report suspicious activity to relevant authorities where required by law. Depositing funds without genuine intention to engage in gaming activity — commonly referred to as "money laundering through a gaming account" — is strictly prohibited and may result in criminal referral.
All bets and wagers placed on jom888 are subject to the specific rules applicable to the relevant sport, market, game, or event. Game-specific rules are accessible within each game lobby or betting market on the platform.
jom888 may offer bonuses, free spins, cashback credits, and other promotional incentives to new and existing members from time to time. Each promotion is subject to its own specific terms, including wagering requirements, expiry dates, eligible games, and maximum withdrawal limits applicable to bonus-derived winnings.
General bonus terms applicable across jom888 promotions include:
The following conduct is strictly prohibited on jom888 and constitutes a material breach of these Terms:
Violations of this section may result in immediate account suspension or termination, forfeiture of all account balances, and referral to law enforcement authorities where applicable.
All content on the jom888 platform — including but not limited to the jom888 brand name, logo, website design, game interfaces, text, graphics, software, and data compilations — is the intellectual property of jom888 or its licensed content providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform solely for personal entertainment purposes in accordance with these Terms. No intellectual property rights are transferred to you by virtue of your use of jom888.
To the fullest extent permitted by applicable law, jom888 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Services, including but not limited to:
Nothing in these Terms shall exclude or limit jom888's liability for fraud, wilful misconduct, or any other liability that cannot be excluded under applicable law.
jom888 is committed to the promotion of responsible gaming. jom888 provides the following tools to all registered members to assist in managing gaming activity:
jom888 strictly enforces the 21+ age restriction and conducts ongoing monitoring for signs of problem gambling behaviour. For further guidance and support, please visit our Responsible Gaming page.
jom888 reserves the right to suspend or terminate any member account, with or without prior notice, in the event of:
Upon termination, jom888 will process any verified outstanding balance (net of any applicable bonus forfeiture) to the account holder's verified withdrawal method, subject to completion of any outstanding AML or KYC review. jom888 is not obligated to pay out balances that are subject to an ongoing fraud or prohibited conduct investigation.
jom888 reserves the right to amend these Terms at any time. Amendments will be published on this page with an updated "Last Updated" date. Where changes are material, jom888 will endeavour to provide reasonable advance notice via the registered account email or a platform notification. Your continued use of jom888 following the publication of amended Terms constitutes your acceptance of those amendments.
These Terms shall be governed by and construed in accordance with applicable international gaming authority regulations and the laws of the jurisdiction in which jom888 is licensed to operate. Any dispute arising out of or in connection with these Terms that cannot be resolved through jom888's internal dispute resolution process shall be referred to binding arbitration in accordance with the rules of the applicable arbitral body in the governing jurisdiction.
Nothing in this clause shall prevent jom888 from seeking injunctive or other equitable relief in any court of competent jurisdiction in connection with a breach of these Terms.
If you have any questions about these Terms & Conditions, or wish to raise a concern, dispute, or responsible gaming matter, please contact the jom888 support team:
Email: [email protected]
Support is available 24 hours a day, 7 days a week. jom888 will acknowledge all written enquiries within one business day and endeavour to resolve disputes within 10 business days of receipt of complete information from the Member.
The principles that underpin how jom888 operates and how we treat every member
jom888's terms are written to be understood, not to create loopholes. Bonus wagering requirements, withdrawal conditions, and game rules are all accessible upfront — no hidden clauses designed to catch members off-guard.
Personal and financial data submitted to jom888 is processed in accordance with our Privacy Policy. Data is used only for account administration, KYC compliance, and service improvement — never sold to third parties for marketing purposes.
Once KYC is complete, jom888 processes withdrawal requests without unnecessary delay. Funds are returned to the verified account holder's own payment method — the same Touch n Go eWallet, Boost, or bank account used for the original deposit.
jom888 enforces the 21+ age requirement as a genuine operating standard, not a checkbox. Age verification is conducted for every new account, and any account found to belong to a person under 21 will be immediately closed with no exceptions.
Every game available on jom888 is supplied by a provider that is independently licensed and subject to ongoing RNG audits by accredited testing laboratories. jom888 does not host games from unlicensed or unverified providers.
Any member with a dispute can contact jom888 support directly. jom888 is committed to acknowledging all disputes within one business day and resolving them within 10 business days — with a documented audit trail of all communications and decisions.
Now that you are familiar with our terms, explore everything jom888 has to offer — from live sports betting and a 200+ table live casino to 500+ slots. Responsible gaming for Malaysian adults, 21 and above.
21+ Only · Please Gamble Responsibly